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Links to doc files won't open for students

Question asked by Constance Chasteen on Sep 18, 2019
Latest reply on Sep 18, 2019 by

I am assisting another professor on her course.  She has word doc links in some of the assignments for students.  When I view them in her student view, they open just fine with Microsoft Word.  When the student's attempt to open, they get an error message that says the link in part of an unpublished module.  The modules are published and I have redone the links.  I've had the students clear their cookies, cache, and history in their browsers.  Am I missing something?