do i need to upgrade my laptop?
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canvas doesn't load. i can't see anything from the dashboard, and when i click on my class unable to load my homework, so i have to upload everything through my phone.
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Hi Juan, welcome to the Canvas Community and thanks for your question.
I'm wondering if you have a browser issue.
Check your device compatibility: What are the basic computer specifications for Canvas?
Check your browser compatibility: Which browsers does Canvas support?
Note that *Internet Explorer 11 is not a supported browser.*
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? , but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
This might also be handy Computer Readiness Test: OEI Online Readiness Tutorials
Sing out if you need a hand.
