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"Access Denied" to Canvas File Link as Part of Assignment

Question asked by Luanne Van Diepen on Sep 23, 2019
Latest reply on Sep 23, 2019 by rogrant@nmsu.edu

Hello,

 

In one of my new online classes that began this morning, we need to read a particular document in a file, however, when I click on it, I get the "Access Denied" message and locked graphic. Does the instructor need to personally grant me access to that file or could there be a computer setting on my computer interfering? I am not having any trouble in my other online class accessing anything, nor am I any of the other areas for this new class that the instructor has asked us to review.

 

Thanks for the help!

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