Hello, Jian Placencia and Welcome to the Canvas Community! It's quite possible that this is due to an issue with an unsupported or out-of-date browser. Please try these troubleshooting steps:
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Retrieving data ...