Why doesn't my Inbox show messages as unread? It shows all messages as "read," even if they've just arrived and I have not opened them.
Hi Leora Freedman Welcome to the Canvas Community.
This is according to the Inbox guide How do I find my unread messages in the Inbox as an instructor? :
All unread messages have an indicator next to the message. Once a conversation has been read, the blue dot changes to a gray circle.
Is that what you are after? Your unread messages should have blue. Is that the case?
Sing out if you need a hand.
Retrieving data ...