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How to get Canvas to recognize a correct answer in Fill-in-multiple-blank questions

Question asked by Sheri Dimos on Sep 26, 2019
Latest reply on Sep 26, 2019 by James Jones


Can you give me a suggestion of how to prevent a correct answer in fill-in-multiple-blanks questions from being incorrectly marked wrong?


See pic.  I am grading for capitalization and punctuation.  This answer appears to be correctly written but is marked wrong.  This is happening frequently with this type of test question.  

I have been wondering if maybe font could be the issue?  Any suggestions of what I can do to avoid this would be appreciated!

Thank you!