I logged into my personal account, not the school account, and could not download any documents and upload them. How do I change it? I have deleted it in Approved integrations, but I still can't log in the school account again.
Hi XinYu Zhou Thank You for your question.
I'm sure that this trips a few people up.
Here's a link that explains it really well Change account settings in Office 365 for business - Office 365
Sing out if you need a hand.
Sorry, I may not have made myself clear. What I mean is that I have logged into my personal Microsoft account on canvas, so I cannot download files and other things on canvas. How to switch my office365 account in canvas
Hi, I've gone into my Canvas Onedrive and couldn't see where to change accounts.
BUT then I found someone else who had a similar challenge. They tried this:
1. Canvas > Account > Profile > Approved integrations
2. Delete this token (Office 365)
3. Navigate to Office 365
4. My Account > App permissions > Revoke
5. Logout of Office 365 completely
6. Click on Office 365 LTI link > sign in with chosen account
If this doesn't work do you have IT support at your institution who might be able to help?
I just looked up support at your institution. They can be found here: Technology Enhanced Learning via firstname.lastname@example.org (Monday-Friday 9am-5.30pm).
Sorry I couldn't be more helpful.
Thank you, I have sent an email to it service for help and will try your method: I have cancelled the application permission of canvas in my personal Microsoft account, but I cannot find where to Click on Office 365 LTI link. This may require some administrator help@Admin
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