AnsweredAssumed Answered

Students cannot access files using Canvas App

Question asked by Joshiko Velasco on Oct 4, 2019
Latest reply on Jan 21, 2020 by Kristin Lundstrum

We are experiencing a massive cases on this, they can't view the files in Canvas App and they cant even download the files (pptx, ppt) files to be more specific. I checked if they are able to see the File link in navigation bar, I checked if the files are published, all of it are good. But still they can't see it. What could be the problem? Thank you.