AnsweredAssumed Answered

Parent Observer - not authorized to add child

Question asked by CORINNE PANN on Oct 5, 2019
Latest reply on Oct 7, 2019 by Kristin Lundstrum

I am a parent trying to pair my second child to my existing observer account. When I add the pairing code, I get an error message that says I am not authorized to do this. I've tried on my iPhone and desktop. Why am I not authorized to add my own son? What do I need to do?