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Tracking Faculty Communication Response Time

Question asked by Gary Arnell on Oct 8, 2019
Latest reply on Oct 8, 2019 by Robert Carroll

I'm trying to use Canvas Data to determine how long, on average, it takes for a teacher or TA to respond to a student communication. I've checked the following tables:

  • communication_channel_dim
  • communication_channel_fact
  • conversation_dim
  • conversation_message_dim
  • conversation_message_participant_fact

 

But I can't find anything that indicates whether the message was read or when.  Has anyone else tried anything similar?

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