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cant see a recording conference but only listen it

Question asked by Gisele Zhang on Oct 11, 2019
Latest reply on Oct 13, 2019 by Stuart Ryan

Hi Team, 

 

When I play a recorded web conference at home, I can only have the audio recording conference and can see nothing. But when I played it at campus, I can see the video and audio recording conference. Should I need to change my laptop setting somewhere? Please help. 

 

Thanks

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