Canvas wont work
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10-12-2019
08:51 PM
My canvas is not working on my computer or my phone it won't show my assignments or go to my class pages but it shows what classes I am in I can get to this help page and my account but that is about it as soon as I click on a class it won't load anything.
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10-12-2019
08:54 PM
Hello there, @lr0910541 Welcome to the Canvas Community...
Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.