Streamlining or removing previous courses from the grading menu of Observers

[tbatiuk]

Hi there,

As we enter our third year, we are hearing from users with Observer roles that they have an unmanageable number of courses that appear on the dropdown menu used for checking grades. This is the main activity that Observers (mostly parents of K-12 students) log in to their account to do; however, an Observer of three students who have taken 3-6 courses each over two semesters these past three years is given so much information that it's difficult to wade through to the current term (see screenshot). An Observer with three students taking about 5 courses each already has 15+ courses on her Dashboard, but because the Grades page shows concluded courses, also, she then has nearly 50 on that dropdown menu with no filtering available!

Is there any advice or workaround to support these parents so that they don't burn out on trying to use the Observer account effectively, especially as students spend more and more years with us in Canvas? Thank you!

[KristinL]

I noticed the other day that the list of courses looks like this for students, too!

[BethCrook]

Yes!  It would be great if they could be listed by year or something.

[Angela66]

I have the parent app on iPhone and iPad.  On these mobile devices - no matter how I've cleaned up the Favorited Courses under All Courses on my laptop Dashboard - the mobile devices still continue to show 2 prior years' courses and extracurricular activities on the dashboard. I tried deleting and reinstalling the app, clearing cache, favoriting only the current correct courses on my parent log-in and my son doing it on his student log-in and NOTHING WORKS.   This makes it super difficult to quickly see the list of current classes and the homework he should be doing. I don't remember it being this bad last year on mobile Canvas app.   There has to be a way developers can fix this!

[arden2295]

Ridiculous that this is still an issue and hasn't been fixed.  I mentioned this years ago to the company, to no avail.

[ElisaPrice]

This is still an issue for me, I'm wading through sixth grade classes to find my 9th grader's newest classes.  Can this please be cleaned up?  Our version of Canvas doesn't offer the ability to submit a support ticket through Help, this is the only option available that I could find to resolve this.