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Error when captioning in Mandarin

Question asked by Kristen Allen on Oct 25, 2019
Latest reply on Oct 25, 2019 by

One of our faculty recently tried using Studio and adding Mandarin captions for a video for her Chinese course. When she tried to add the Mandarin captions, she received an error message. Has anyone else had errors with this and successfully troubleshooted?

Mandarin is a new feature according to the most recent Studio release notes so we're wondering if it's not fully baked yet.