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My Students are not receiving email from canvas or instructure.

Question asked by Timothy Moynihan on Oct 23, 2019
Latest reply on Oct 29, 2019 by Stuart Ryan

My Students are not receiving email from canvas or instructure.

 

My IT department made sure instructure.com what whitelisted for all students 9-12

I can receive email on my teacher email

But my students do not receive email when I try to invite them to the course or at any other times.

Is there some issue I do not know about?

We use gmail but our addresses are our own domain.

Thanks

Tim Moynihan

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