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LTI 1.3 - Getting 500 error from Token Service

Question asked by Elias Ayele on Oct 28, 2019
Latest reply on Nov 12, 2019 by Stefanie Sanders

Hi everyone,


We are working on LTI 1.3 implementation. We have deep-linking working and now trying to implement score service. However, we keep getting 500 (Internal Server Error) from the token service. We have followed steps outlined here 

OAuth2 Endpoints - Canvas LMS REST API Documentation.

We are generating a token request via a POST /login/oauth2/token with a grant_type of client_credentials and a properly formed JWT signed with our private key. The Scope is 

Here is a sample Score json.

"activityProgress": "Completed",
"gradingProgress": "FullyGraded",
"scoreGiven": 32.0,
"scoreMaximum": 100.0,
"timestamp": "\/Date(1572302484610)\/",
"userId": "bf14f352-16f3-498d-8f65-780b80b8c581"

We are able to get the tokens from other platforms. Is there anything we should be doing to get a valid token back?