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Chrome and O365 Outlook reply to Canvas Inbox Issue

Question asked by Sara Udelhofen on Oct 30, 2019
Latest reply on Nov 1, 2019 by Naomi Petty

Good Morning All

I'm hearing some trouble with our faculty using Chrome browser and Outlook through O365 to reply to messages received from students from Canvas.  The reply will not send just seems to load and load and fail.


We recently moved to O365 and this was never a problem for Outlook and Chrome.  We've also see a few other issues since Chrome's last update but wondering if anyone is seeing trouble with specifically replying back to a Canvas message to a student that was forwarded to the faculty email via O365 outlook. 

Thank you in advance.