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Collaborators on Collaboration Denied Access

Question asked by Stephanie Bridge on Nov 11, 2019
Latest reply on Nov 14, 2019 by Stephanie Bridge

I've been using collaborations successfully for several weeks now.  Its a great place to have students work together.  Over this past weekend they started emailing me they couldn't get in.  I have double checked and all of the "blocked" students are listed as having access.

 

It tells them they need to contact the file owner/administrator.  If I manually send them a share link they can get it but its not working via the Canvas integration.


Any ideas?  This is a huge issue when they have to share lab data and work with it.

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