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Uploading a student's work onto Turnitin

Question asked by Carol Harris-Shapiro on Dec 12, 2019
Latest reply on Dec 12, 2019 by Michael Zimmerman

A student failed to put her essays onto the Turnitin Portal I created, but e-mailed the essays to me directly.  When I try to upload them onto Turnitin, however, it doesn't recognize me as a student and won't accept the upload.  How do I get Turnitin to evaluate these essays?