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Username in use error but account was deleted

Question asked by Bill Creger on Dec 17, 2019
Latest reply on Dec 17, 2019 by Kelley L. Meeusen

So I deleted a student who had entered incorrect information in their account and tried to have them create a new account but it tells them the username is already in use (was the same username in the account I deleted)

 

Tried clearing the cache - restarting etc... but same message. Any ideas?

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