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Comments not showing - Canvas app responsible?

Question asked by Cheryl Eekhoff on Dec 20, 2019
Latest reply on Jan 21, 2020 by Kristin Lundstrum

I have read answers to student questions about accessing instructor comments on essays. They can "view feedback" if their browser supports it, or they can hit the download icon and view comments on the PDF of the essay. This isn't working for my students. 

 

I've recently started using the Canvas app at home on my new ipad to grade essays, with only a few essays graded on my desktop pc at school, using the school's internet Canvas account. All of the essays I've graded and commented on at school have comments that show up for students to read feedback. Everything I graded at home on the ipad/Canvas app shows the bullets and highlights, but the comments can't be seen. Kids are frustrated. I'm ready to chuck Canvas. There needs to be a quick, easy fix for 6 hours of work.screenshot of no comments showing

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