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Quiz appears locked in canvas app but works in browser on the iPad

Question asked by Jennifer Gaspar-Santos on Sep 10, 2015
Latest reply on Sep 24, 2015 by Jennifer Gaspar-Santos

Student had  1 more attempt left, but the app wasn't letting her in. We just went to Safari and logged in to  canvas on the browser on the iPad and everything worked. Settings under  "moderate quiz" was right… but student still wasn't able to do it through the app.  Switching to Safari/ Chrome bypasses this particular problem but is there any reason why this happens?

 

also this is a Canvas-created quiz, this isn't a google form we embedded in Canvas.

 

Any suggestions welcome.

Thanks!

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