Community Help

bperales20 · ‎01-21-2020

None of the links are working, the homepage is popping up as a blank and that's for all 3 of my online courses? What do I do to fix this?

Bobby2 · ‎01-21-2020

Hi @bperales20 Welcome to the Canvas Community.

This must be frustrating for you.

Here are some ideas for you to try:

Check your device compatibility: What are the basic computer specifications for Canvas?
Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
There may be some other reasons that you cannot access your courses in Canvas...some of which are outlined here: Why can't I access my Course as a student?

Sing out if you need a hand.

Bobby2 · ‎01-21-2020

Hi @bperales20 Welcome to the Canvas Community.

This must be frustrating for you.

Here are some ideas for you to try:

Check your device compatibility: What are the basic computer specifications for Canvas?
Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
There may be some other reasons that you cannot access your courses in Canvas...some of which are outlined here: Why can't I access my Course as a student?

Sing out if you need a hand.

Canvas not working