AnsweredAssumed Answered

Problems with Mobile App and Media Server Authentication

Question asked by Susan Hines on Feb 7, 2020
Latest reply on Feb 16, 2020 by

Hello Canvas: I'm working at a fully online college where we use a digital assets server for ease of content management. Unfortunately, students using the Canvas mobile app are not able to see embedded media. We think this is because the mobile app is not sending authentication info. Can anyone confirm this? And, if that is the reason, does anyone know of a solution? -- Susan