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Reclaiming licenses

Question asked by Paul Beal on Feb 12, 2020
Latest reply on Feb 12, 2020 by Chris Medina

Hello All

 

I understand that licenses become active when a student logs in, my questions are:

 

  • are the licenses concurrent?
  • how do we reclaim licenses from inactive users
  • how do we see our license count rather than asking the CSM every time?
  • is the license count a hard limit or is there a grace period if it is exceeded?

 

Appreciate any feedback

 

Paul.

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