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Receiving an error message when loading the module page on iOS app: "The data couldn't be read because it is missing."

Question asked by Joshua Kearney on Mar 19, 2020
Latest reply on Mar 28, 2020 by Joshua Kearney

I have created modules in two courses; they are viewable when I visit the modules on my laptop in both teacher view and student view. However when I use the Canvas app on my iPhone, the modules are only viewable in one of my two courses. The course with the issue gives me the following error message when I try to view the module page on the app, "The data couldn't be read because it is missing." This doesn't happen when I load the other course's module page in the app; the page loads without a problem. I have uninstalled and reinstalled the app and cleared the app's cache. My phone has been updated to the latest operating system (iOS 13.3.1).

 

 

Thank you for the help!

 

Josh

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