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Respondus Lockdown Browser - can you turn it off for a single student in a quiz?

Question asked by Jonathan Decker on Mar 29, 2020
Latest reply on May 1, 2020 by John Wagoner

I have a student that has an older computer and is having issues with using Respondus Lockdown Browser.  She says she has tried to download the software onto her computer but it gives an error message stating she cannot use it.  Is there a way to turn off the lockdown browser requirement for a single student?  I will simply view her quiz log audit, but don't want to do that for a class of 120.

Thank you.

respondus lockdown browser