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How do we provide the ability to the local Canvas user created through SIS import to change their password?

Question asked by Kim Huang on Apr 13, 2020
Latest reply on Apr 13, 2020 by Stefanie Sanders

I noticed if the local user; the user won't be able to use the SSO to login to Canvas,  was created through the SIS import, there is not an option for them to change their password. The checkbox for "change password" is not on the GUI. Could anyone explain why? The checkbox shows for the manually created user, in other words, the manually created user has the ability to check the checkbox for changing password.

 

Could anyone explain this paragraph in the official document (How do I change my login password as a student? )?

 

If you do not have access to change your password, your password is controlled through your institution. Contact your institution to learn how to change your password.

 

Is there anything in SIS import file that needs to be set or we need the CSM to involve?

 

Thanks,

-Kim

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