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Can't view media submission?

Question asked by Kenneth Wiser on Apr 14, 2020
Latest reply on Apr 14, 2020 by Kenneth Wiser

Sometimes when trying to view a student media submission, I get a message saying that it is being converted and to check back later. But even when I check back another day or week, it still shows the same message. Any way to know if I'll ever be able to view this submission?

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