how can i get my canvas account to stop going blank when i click on an assignment.
Hi Megan Gallant Welcome to the Canvas Community!
I don't know if you are asking as a teacher or a student, but it hardly matters. This is most likely a browser issue, meaning that you are likely using an unsupported browser. Please see Supported Web Browsers
We always recommend the most recent versions of Chrome or Firefox for our users.
On Thu, Apr 16, 2020 at 9:28 AM email@example.com <
I'm using chrome but its still a blank screen
On Thu, Apr 16, 2020 at 9:39 AM Megan Gallant <firstname.lastname@example.org>
Hi again, Megan
Is your Chrome a current version (80+)? If not you will need to update it. Otherwise I would suggest submitting a support ticket. Choose the Help link, then choose Report a Problem.
On Fri, Apr 17, 2020 at 9:59 AM email@example.com <
Megan, we took a look at your page views which indicate that you're currently accessing Canvas through Version 78.0 of the Chrome browser. As that version is no longer supported, you will need to update to a current version as Kelley suggested upthread.
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