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students saying password not working.Can't get new ones

Question asked by Aimee Foster on Apr 18, 2020
Latest reply on Apr 30, 2020 by Aimee Foster

There's been way too many of my students saying they either keep forgetting their passwords to log in or they swear they do it right and it wont allow them access.

Regardless, they then go and ask to restart a new password and claim they wait and wait and wait for someone to send them a link to redo. Yet it never comes. What's going on here?