How do allow canvas to access my microphone and webcam?
My fault, I needed to open the question completely. Apologies.
Your image shows that you are using Chrome which is great. I've looked in my Account Settings and can't see an option to either turn on or off my computer camera.
Perhaps try clearing your computers cache and restarting it, and see if that fixes the issue. If none of that works, then I would recommend contacting Canvas Support to see if they can help. To do this click on the Help link and Report a Problem.
Wish I could be more helpful. Please let me know how you get on because this is well worth fixing. It's a tool I wouldn't want to be without.
HI Beverly Owen Thank You for your question.
It depends a little on which application you are needing to give access for. However, generally most tools are very similar and request to allow camera and audio before they start filming.
Examples will be the record media tool in Canvas, Conferences in Canvas and Teams Meetings.
Sing out if you need a hand.
Thank you for responding. I am singing out...
I teach first grade so when I make an assignment in BLEND I would like to record the directions. When I click on the Record/Upload Media button and then the Record button I get the message "Please allow canvas to access your microphone and webcam'. I don't know where/how I can give them permission. Please advice. Thank you.
Ms. Beverly Owen
1st Grade ESL Teacher
Barrrington Elementary School
Hi Beverly. That's a great tool to use with your Grade One students.
When it asks you to 'allow' the camera simply click the 'allow' button. Then you will be good to go.
The students can use the same tool too. They LOVE it!
Please see attached photo. This is the message I receive when I click on the 'record/upload media.
Hi Beverly, the photo didn't attach.
Not sure what happened, it shows it on my end. I'm trying it again. Hopefully you see it this time.
Thank you for responding and your help.
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