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Unable to Save changes to edits made in the RCE for Quizzes

Question asked by Kevin Hertwig on Apr 23, 2020
Latest reply on Apr 23, 2020 by Stefanie Sanders

This is an error that must be either part of my account or else the Canvas framework, and a strange one at that.

 

I am very well versed in Canvas, I know the steps to share, change, move, and nearly everything that you can think of.  With that said, I am encountering an extremely frustrating error that I am unable to solve and one that is not being experienced by anyone else.


Whenever I import "Shared Content" into my courses, I am unable to SAVE any editing I do in the "Rich Content Editor" (RCE) or the "HTML Editor". Specifically this occurs with quizzes.

 

I have access to all of the editing functions.  I am able to change (and save) modifications to questions.  I just will NOT SAVE any changes that I make to the instructions section that has the RCE.

 

Canvas Support3

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