I am trying to track and communicate with students who are not viewing or participating with the content. I view New Analytics-Weekly Online Activity-then I look at the information by week; example April 19-April 26. I had previously been using this view to contact students who have not logged in or have not participated. Some students were emailing me back saying they had been logging in and submitting the work. I confirmed this by checking their submissions and grading their assignments.
Currently I have students who have submitted their assignments and are still showing zero views and zero participations. Is this an error on my part or an error on the back end?