I am having trouble making a conference call to one of my students. On their device at home, when they go to join the conference, this notification comes up. I'm not sure how to assist them?
Hi Kathryn Thomas Welcome to the Canvas Community.
Nice to see someone from Tassie here.
I assume this is the family device of one of your students? If so they will need to follow the instruction and use Safari. Or ask them to use Chrome, I prefer that anyway.
As you are in a DoE Tas school you can access this playlist about conferences. I hope they help. We are having a Canvas Conversations session tomorrow at 3:30pm. The link to that is here - link.
Sing out if you need a hand.
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