AnsweredAssumed Answered

Missing student video work

Question asked by Sarah Killory on Apr 27, 2020
Latest reply on May 7, 2020 by adilts@instructure.com

A student responded to an assignment with a video. Shortly after she submitted it on Friday, I viewed it via Speed Grader.  Last night, I sought to review it and received the following message:

Media is currently being converted, please try again in a little bit.

 

I have tried several times and the video has not been available to me.

Is there any way to retrieve this video?  I am concerned that she has lost her work and others may as well.

Sarah

 

Outcomes