ivy learn

[thyden1]

Hi I have a MacBook and when I log into dashboard to see announcments and other catagories, when I click on one it doesn't show me any text at all, it is blank. Do I need to download something or what can solve this? 

[Stef_retired]

Hello,  @thyden1  Welcome to the Canvas Community! The most likely reason for this is that the browser you're using to access Canvas is out of date and not supported. Since you're using a Macbook, you might well be using Safari; on a Macbook, updating the OS also updates Safari.

Check the version of the browser you're using (preferably Chrome or Firefox) with those listed in Which browsers does Canvas support?‌ and if yours is older, update as needed.

We hope that resolves the issue, but if it does not, please contact Canvas Support for additional assistance (How do I get help with Canvas as a student?).

Good luck, Taylor. Stay safe, and be well.