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Quiz score not showing, not calculating

Question asked by Deb Jordan on May 6, 2020

Students took a quiz and Canvas calculated the grades. For only two students the icon for 'item not graded' appears and no score (all other scores appear and calculate correctly). When I click on the icon, the grade appears but it is not being calculated as part of the final grade. In speedgrader the score also appears. Any help would be appreciated.