AnsweredAssumed Answered

Highlight Tool Issues in DocViewer

Question asked by Caryl Gordon on May 6, 2020
Latest reply on May 7, 2020 by Caryl Gordon

I am having the issues with the Highlight tool:

  1. I need to click several times on same the text to actually get Canvas to start highlighting the text. 
  2. Occasionally, the wrong text (to the left or right of where my curser is) or even the entire document is highlighted.
  3. When I try to select text, sometimes the document text can become super small so it is unreadable
  4. When trying to select text, I am sometimes brought back to the previous page


This happens on both Mac and Windows, in Chrome and Firefox.


Any suggestions on how I can fix this issue? It is inconvenient when you have several midterm or final papers to grade.


Thank you in advance for any suggestions!

Caryl Gordon