AnsweredAssumed Answered

log in problem

Question asked by jeongmin shin on May 10, 2020
Latest reply on May 11, 2020 by Stefanie Sanders

I had a login problem in 8.May 4:30~6:00. I could not log in to the Canvas so I requested a new password but I could not get any email in 30 mins even though there was a notice that it was going to take about 30 minutes. 

I was in my exam time at the time, and I was unable to take the exam because of the login problem, but can you prove that there was a problem with my account? I have to submit it to schoolIt's a difficult requestbut I hope you can help me.