the conference videos about heart model do not work

[batota_a89]

Hi, I am Shahad Almatuly, just I have problem about the video in bio class when I go to conference and I want to watch heart model that contain four part all of them are closed and I have to submit because the due date is tomorrow.

Thank you for your help. 

[Bobby2]

Hi  @batota_a89  Thank You for your question. 

This sounds frustrating for you.

I just need to be clear though. Are you trying to access some videos of a conference you are unable to view them? 

If that is the case, and you need to view them before tomorrow you will need to reach out to your instructor immediately and let them know. You could use the Inbox facility in Canvas to get hold of them. here's a guide for that https://community.canvaslms.com/docs/DOC-10574-4212710325 

Best of luck.