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Email attached to a different user

Question asked by Erin Denos on May 19, 2020
Latest reply on May 19, 2020 by Naomi Petty

I have a previous employee at my school (over 3 years ago) that is getting notifications from current Canvas courses.  She is not a user in canvas (from what I can tell).  When I type in her name under "people" I get nothing.  When I search for her e-mail address, I get a different teacher that is currently here.  When I check his credentials: email, username, classes etc. I cannot find her e-mail address anywhere.