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Problems Using Crocodoc when trying to select a block of text

Question asked by Heidi Dickens on Sep 28, 2015
Latest reply on Oct 29, 2015 by Heidi Dickens

About half the time the system will not allow me to block more than maybe a sentence or two for comment.  It also will not allow blocking text across page breaks.  I spent half an hour with a Canvas representative on Friday discussing this, and his final answer was: “well, you can always use the highlight tool and then attach a point comment to it.”  Is that an acceptable answer?