Students' work was submitted with Google Docs tab (option). Only the page up and down appear.
Message was edited by: Jane Ewing
Solved - Anonymity, "Peer Reviews appear Anonymously" had been checked marked in the assignment setup therefore Speedgrader Options will not appear. When the check mark was removed the Speedgrader Options button reappeared.
Jane, I had students submit an assignment via their Google Drive last night and Crocodoc is coming up for these assignments. Is this happening to all of your students or just one? Can you replicate the problem? You might also want to try clearing your cache and/or switching browsers (Chrome or Firefox).
It sounds like SpeedGrader opened the submission using the Canvas Document Previewer. This is expected behavior to my knowledge; I'm under the impression that Crocodoc supports Word, PowerPoint, and PDF files. All other files will open using the Canvas Previewer or in a separate tab in the case of a URL. Check out this guide for more info:
How do I use Crocodoc in Canvas assignments?
Edit: It appears as if I'm misinformed. Thanks Kona
Brian, based on my experience when students submit their assignments via their Google Drive it converts them to an .docx file (as least Google doc's); tentatively it looks like google presentations are added as .pptx files.
Jane, we haven't heard from you in awhile. Were you able to resolve this, and if so, could you take a moment to explain how?
Thanks for coming back and letting us know what the solution was!
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