AnsweredAssumed Answered

canvas can't download pptx files

Question asked by Vladimir Bachynsky on Dec 2, 2015
Latest reply on Dec 12, 2016 by Carrie (admin) Powell

I had the students create Google slides documents, then I had them transform them into Microsoft PowerPoints documents and then submit them. Problem is, when I go to Speedgrader and try to download the file in question, it ALWAYS says "The URL of the original file is not valid or the document is not publicly accessible.

Verify the URL is correct, then contact the document owner." Why is it even trying to access a URL? It's supposed to be a pptx document. They are doing their presentations today!! Please help!