I'm having students reply to an assignment with video uploads. When I click on the video uploads, Canvas shows me a message that says "Media is currently being converted, please try again in a little bit."
There is no loading or converting bar, so what does this mean? How long should I wait and try again? Could it be the browser (I am using Chrome)? Is there any other way to see their video?
I have 2 students who have submitted, so far, but I should have 60 by Friday and I need to respond to them with feedback as soon as possible. I can't continue my work with them until I can watch these videos.