I understand our institution may have "Profiles" enabled (at the Account level)
and I'm having a hard time locating information about "Profiles" in the guides,
- what are "Profiles"
- where/how to turn on/turn off "Profiles"
- any info re: using "Profiles" versus not using "Profiles"
I found this article: What feature options are currently available for an entire Canvas account?
listing features an institution needs to ask their CSM about/to turn on, but I don't see "Profiles" listed.
Also re: this help guide: How do I manage new features for a course?
-- I'm curious about the "How" following the second sentence - is "How" supposed to link somewhere?
"Users can enable User-Level Feature Options at the bottom of their Profile Settings. User level features are activated by your Customer Success Manager.How"
We wouldn't mind continuing to use "Profiles" except there is a broken piece to the feature:
faculty/students go to the People index,
click on a user's name which goes to user's profile page,
and under user's name there is "Ways to contact [user's name]"
but no messaging icon for faculty or students
(though it does appear for admins)
See also this related feature request:
Message Icon in Profile
In the meantime, I will contact our CSM about "Profiles."
Thank you for your time and help with this.