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Canvas Quiz not Active for only One Student

Question asked by PAMELA CARLSON on Jan 3, 2016
Latest reply on Jan 3, 2016 by PAMELA CARLSON

I have a student who cannot take a quiz; the quiz tells her that it is unavailable because the quiz or the course has not yet been turned on.  Both the course and the quiz are active; she can post to the course discussion board and other students have completed the quiz.


I suggested that she check her browser to make sure the security settings aren't too severe and that her pop-up blocker is off.
Might there be any other reason that the quiz doesn't work for just one student?