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Kaltura LTI Videos not playing in the Canvas App

Question asked by BU-CarrC Administrator on Jan 14, 2016
Latest reply on Aug 31, 2017 by fernerj@erau.edu

Using the Canvas app on either the iOS or the Android OS, students are unable to view videos embedded using an iframe  Is it possible that this is a security restriction within the Canvas App? Attached are images showing the following:

Image file 2838: student viewing a Canvas Course in the app with a frame instead of a video.

01052016-CanvasApp-KalturaVideo-IMG_2838.PNG

Image file 2839: student viewing the same video as before but using the Dropbox App link from within the Canvas App.

01052016-CanvasApp-KalturaVideo-IMG_2839.PNG

Image file 2840: student viewing the same video as before but through the Safari browser to access the Canvas course instead of the Canvas App.

01052016-CanvasApp-KalturaVideo-IMG_2840.PNG

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