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Speedgrader issues?

Question asked by Melinda Yerdon on Jan 14, 2016
Latest reply on Jan 19, 2016 by Melinda Yerdon

A faculty member just notified me that when in SpeedGrader, she went to download a submission to grade and it kicked her out of Canvas. I tried and it did the same to me and if I went to the actual assignment and attempted to download all submissions, it said "gathering files" and just hung there. Has anyone else had this issue recently? I do have a ticket in with Canvas Support, but was curious if anyone else has seen this and/or found a fix.